Staying on the Inpatient Unit (IPU)
The Inpatient Unit has short-stay, en suite rooms. During your stay, we will focus on the issues that matter to you.
Most people under the care of St Wilfrid’s are supported at home or in a care or nursing home. Our hospice beds exist so that anyone who needs specialist palliative care (that cannot be provided in the community or another setting) can get the support and care they need.
You may be offered a short-term admission to our Inpatient Unit (IPU) so that our doctors, nurses, therapists and the wider team can provide more intensive support for your physical symptoms and emotional needs.
What to expect
You may feel nervous about a stay on the Inpatient Unit, and this is usual. Within a few hours of arriving, most people tell us they feel comfortable and settled. We will do our best to meet your individual preferences, please help us understand what they are.
All of our rooms are single rooms with an ensuite shower and toilet and access to our gardens.
How long will I stay?
The hospice is not a long-stay facility and the length of your stay will depend on your individual needs.
Some patients will die in the hospice, while others will be discharged back home or to a care or nursing home. We will discuss this with you and your family or carers. Some people may come back for another stay on the Inpatient Unit after they are discharged.
If you are unable to return home after a stay on our Inpatient Unit and require ongoing support in a care facility we will support you and your family to make choices about the right care or nursing home for you.
Things you should know about an inpatient stay
Our code of conduct
We provide our support in line with our values: Compassionate, Professional, Progressive and Respectful. We are also committed to the FREDIE principles of Fairness, Respect, Equality, Diversity, Inclusion and Engagement.
We ask all staff, volunteers, patients, family members and visitors to please:
- Be kind.
- Be respectful.
- Be compassionate.
- Be polite.
- Be mindful of others.
- Protect people’s dignity.
Poor conduct towards others is never ok. Our staff and volunteers may end an appointment or group session early if anyone is aggressive, abusive, violent or threatening. If an incident happens on hospice premises, the person may be also be asked to leave.
If you feel that your particular needs have not been met we’d like the chance to sort it out. Please speak to a member of the team and we will do our best to support you appropriately.
Find out more
Visiting us
Our hospice on Broadwater Way on Eastbourne is a bright and welcoming space designed for the whole community. Find out how to get here.
Meet the team
Our teams wear different colours to help identify them. Find out who they all are.
Supporting you at home
Most of our support is provided to people living in their own homes and in care or nursing homes.
24/7 Hospice Line
Day or night, you can call us for advice, support or reassurance. Hospice Line is for patients, families and healthcare professionals