Our care
St Wilfrid’s Hospice is here to support you, and those close to you, with your illness. This includes your physical, emotional, psychological, spiritual and practical needs.
As a specialist palliative care service we work closely with your GP, hospital team and other NHS services. We do not replace them, but we can offer advice and support them to support you.
All of our care and support is tailored to you, and we may help you in a range of ways. Find out more about our services below.
To make sure we can support everyone we need to, there may be times when we do not need to arrange a further follow up with you, and we will discharge you from our services. However, you can be re-referred if you feel you need our support again.
Accessing our care
St Wilfrid’s supports adults aged 18+ within our catchment area with any life-limiting illness.
The availability of our care is based on need.
Our services
Our care services are set up with patients, families and carers in mind. You come first and so does your care.
Visiting Us
Our hospice on Broadwater Way on Eastbourne is a bright and welcoming space designed for the whole community.
Advance Care Planning
Advance care planning may be vital in preparing you and your family for end of life care and ensuring your priorities and needs are met.
Support for carers
We know that being a carer can feel all-consuming, and often isolating. Which is why we are here to support you.
Care Quality Report
St Wilfrid's Hospice CQC overall rating: Outstanding
Safeguarding
Safeguarding is for our service users, their families and carers, and anyone associated with the hospice who can reasonably expect us to protect their privacy, dignity and right to define their own treatment
Contact us
Got a question or need some more information?
Your support makes all the difference
£35 could provide an hour of specialist nursing care at home.
£60 could provide meals for a patient for a day.
£121 could sponsor a nurse for a day
£423 would be enough to provide 12 hours of our Nurse Line Service
Our commitment to you
- We aim to ensure you have the right care, at the right time, given by the right person in the right place.
- We will review your care regularly to make sure we are responding to what matters to you.
- We provide our support in line with our values:
Compassionate, Professional, Progressive and Respectful. - We are committed to the FREDIE principles of Fairness, Respect, Equality, Diversity, Inclusion and Engagement.
We value your views
Please tell us what we do well and where we can improve so that we can improve our services. Comments, compliments and complaints can be made by calling us on 01323 434200, emailing hospice@stwhospice.org or using our web form
If you would like to make a formal complaint you can write to our chief executive at St Wilfrid's Hospice, 1 Broadwater Way, Eastbourne BN22 9PZ, or email chiefexecutive@stwhospice.org
