Safeguarding is for our service users, their families and carers, and anyone associated with the hospice who can reasonably expect us to protect their privacy, dignity and right to define their own treatment.

We aim to ensure people's wellbeing is promoted. This means we take views, wishes, feelings and beliefs into consideration when we care for them.

We formally safeguard people through these steps:

  • Analysing information we receive to minimise risk to service users accessing our care. Particular attention is paid to any concerns raised around alleged or potential harm, neglect or abuse.
  • We also refer serious concerns to the police or local authorities for further investigation.
  • Our hospice team inspects services by discussing our provision with frontline services users, helping to identify safeguarding issues.
  • We regularly publish our findings on safeguarding in formal reports.
  • St Wilfrid’s Hospice takes action if we surmise care services are unsuitably arranged to ensure service users are kept safe.
  • We align ourselves closely with partners such as local councils, regulators, the police and government departments.

Contact us to find out more about our safeguarding procedures through our Contact Us form.