Get help Bereavement Who can use the service? All bereaved family members or carers of patients who we have cared for may access our bereavement service. Our bereavement volunteers will listen to you as you try to adjust, and offer a safe place for you to share your thoughts within a therapeutic relationship based on empathy, genuine communication and acceptance. If you are struggling with the loss of a loved one, you can ask your GP to refer you to our service, or can speak to one of our clinical staff here at the hospice. Contact Ella Williams at 01323 434257 for more information.