COVID-19 updates Visitors information Guidance on Visitor Restrictions - Updated 24th May 2021 The safety and welfare of our patients, their families, and our workforce is our number one priority. We continue to work with a high number of patients who are extremely clinically vulnerable. As part of our robust plan and procedures to reduce risk of infection and transmission we are currently only allowing restricted visiting to patients in our Inpatient Unit. Key Principles The key aspects of our current visiting policy are: On admission, patients can nominate up to five named visitors whom they would like to visit them. The names of these individuals cannot be changed during a patient’s stay. Patients can have no more than two visitors at a time per day. However, visiting times remain flexible and there is no restriction on how long someone may visit. Visitors will be asked to apply hand sanitiser on arrival and wear a Type IIR (a surgical type) mask for the duration of their visit. Visitors will be asked to complete and sign a risk assessment on their first visit. Visitors will be asked to provide their names and contact number. Anyone who is not on the list of named visitors will not be allowed to visit. Visitors must be tested using a rapid lateral flow test on their first visit. Visitors must book an appointment prior to their first visit: By Telephone 01323 434 288 By email [email protected] All subsequent testing must be completed independently by each named visitor prior to each visit to the hospice. Visitors will be provided with an information leaflet on how to register the results and order subsequent lateral flow test kits. The hospice will provide each visitor with a box of 7 lateral Flow Tests to use whilst the visitor is awaiting delivery of additional lateral flow test kits. Upon arrival all visitors will be asked to provide evidence (email or text message notification receive from the NHS) of a negative COVID-19 result prior to entering the In-patient Unit. Please note that this will remain the process for the duration of the patient’s stay. We hope that you will agree with us that the 30-minute testing process is important to support us in managing the risks of Covid-19. Visitors will be escorted to the patient’s room and shown how to wash their hands thoroughly on entering and leaving the bedroom. Visitors should not sit on the patient’s bed and should minimise the time spent within 2 metres. Visitors can use the café during opening times. Visiting Covid-19 Positive or Suspected Patients Anyone visiting patients being cared for who have a suspected or confirmed Covid-19 diagnosis will be escorted to the patient’s room and a nurse will check that PPE is being worn properly. Time spent within 2 metres must be minimised. At the end of the visit, a Nurse must be summoned by using the call bell so that the taking off PPE and handwashing can be properly supervised.