Volunteering with St Wilfrid's

Whether it's minutes or months, days or decades, every moment matters

Volunteers are at the heart of our hospice and play a vital role in everything we do. Without their time and generosity, we would not be able to provide our services to patients and their families.

We're always looking to welcome new faces to our amazing team. If you have some time to spare and would like to make a difference in your local community, we would love to hear from you. Click through the pages above to find out more.

Why not get involved?

Community Support Volunteer - Covid 19 Variation

Accountable to:

Community Volunteering Manager


St Wilfrid’s Hospice, Broadwater Way

Essence of the role:

To offer companionship to patients living with life-limiting conditions and/or carers in your local community

Recruitment method:


Our values

Within the Hospice we strive to be:

  • Compassionate
  • Professional
  • Progressive
  • Respectful

What will I be expected to do?

  • Work closely with Community Volunteering Coordinator/ Manager to understand the needs of the patient/carer being referred and decide if this is a good fit for you.
  • Introduce yourself to a patient/carer you have been matched with over the telephone, in writing or via a virtual app such as zoom or skype, and start to build a rapport.
  • When you and the patient/carer feel ready, plan a socially distanced initial visit to the patient/carers home on a day and time that suits all parties. 
  • Where appropriate, engage in activities such as life story work, reminiscence, painting, reading, playing games and so on, that contribute towards reducing loneliness and social isolation of patients/carers.
  • Be mindful that you are in an environment where there may be contact with family members and close friends of patients/ carers
  • Remain in contact with the hospice and keep us informed of how things are going and any issues or concerns
  • Adhere to the most recent Covid 19 guidelines to ensure the safety of yourself, patient/carer at all times
  • Engage with and support other volunteers in this role by sharing your experience and offering a listening ear

Training & Support:

  • Volunteer Induction (online)
  • Community Support Volunteer Training (over telephone or zoom)

Time Commitment

  • flexible, there are no set hours or time limit with this role

Lone working consideration:

  • The role requires you to work independently. Ensure that you are familiar with the requirement to inform someone of your visit and adhering to the lone working guidelines within our CSV handbook.

Disclosure and Barring Service (DBS) Check:

  • Enhanced with Adult Barring check required

Health and Safety Considerations in this Role:

  • You will be made aware of key areas highlighted in the patient/carers home risk assessment
  • You will be trained on how to conduct first visits
  • You will be trained in what do in an emergency
  • You will be given information on individual capability of patient/carer if known
  • You  will have access to staff and peer support to reduce the emotional impact of the role

This role description is not meant to be exhaustive and will be regularly reviewed.

Role Description date of review: 29/10/20

To find out more:

Please contact the Community Volunteering team on [email protected] for more information.

To apply:

Please download and fill in our application form and send via email to [email protected]  or post to Community Volunteering, St Wilfrid's Hospice, 1 Broadwater Way. Eastbourne, East Sussex BN22 9PZ

Application form

Project funded by: