Where: Throughout our catchment area as the help points are set up

When: 2-4 help point sessions per month

Closing date: 16th September 2019

Group Interviews: See below for important dates


About the role

A new project is being rolled out by the hospice over the next 12 months and involves setting up bereavement help points in a variety of busy community locations.

A help point is an information stall, a place where we invite people to stop and share their stories with us and help to normalise the feelings they are having. Are you able to offer a listening ear, signpost to sources of support and mix with people of different ages and from different backgrounds?

Then please complete the application form and note that these will be the dates for interview and training.

A group information meeting will be held on 16th September at the hospice  11-12.30pm, please let us know if you would like to attend.

Following this, we will arrange a one to one meeting to discuss the role further with you. This will likely take place on the  16th and 17th September (by invitation)

Volunteers will follow our volunteer induction process and also be invited to a bereavement help point training day on the 2nd October 9.30-1pm

Your skills, abilities and qualifications: 

  • experience of offering listening support and be able to demonstrate  good verbal  communication skills
  • awareness of the importance of confidentiality
  • interest in working without judgement and you will have an inclusive attitude to people from all backgrounds
  • flexibility to respond to the needs of the service
  • to follow our policies and procedures to keep you, our staff, public as safe as possible
  • commitment to working in line with the hospice values of compassion, respect, professionalism, integrity and innovation and be a team player

Key responsibilities:

  • providing emotional and practical support to various communities within our catchment area
  • supporting the Bereavement Help Point worker to collect feedback on events
  • participating in regular reflection, in accordance with best practice
  • attending the hospice organisational induction, and relevant initial and on-going training for the role, as organised by the BHPPW and FSC

Apply and more information

If you have a passion and commitment to support others in their bereavement please complete the application form and return it by email, post, or drop it in next time you’re at the hospice before the closing date. 

If you have any questions or would like to discuss the role further, please contact Marie Feltham on [email protected]