How we help What you can expect as a patient When are visiting hours? We encourage visits from family and friends at anytime We do have a 'quiet time' from 1pm to 2pm when patients may wish to be alone or to have uninterrupted time with close family members, therapists or counsellors. Overnight stay and night visits When necessary, we can make arrangements for relatives to stay overnight. Reception is open from 8.30am to 7.30pm on weekdays, and 9am to 7pm at weekends. Outside of these hours telephone calls go direct to the nurses office and visitors should enter via the night door, signposted from main entrance. Please call us on 01323 434200 for further queries regarding visits. Wi-fi Patients and visitors can browse the internet on their personal laptops or devices via our free wi-fi connection.