Debbie's story

'The counselling here has absolutely transformed me. I see things in a new light and I can openly talk about my situation now which is so important…In fact, I can’t stop talking about it! Have I changed since receiving my diagnosis and since coming here? Yes, so much!

There’s no time to sit and dwell over the ‘why me?’; I’ve got a legacy to leave! I’m creating as many happy memories for my children as possible. My youngest, Kai, always says that I’m ‘the bestest mummy in the world', which is all I could ever hope to be.' Read more.

Patient and family support

We'll be there during your difficult days.

We meet people affected by life-limiting illness every day, so we understand the overwhelming impact it can have on you and those around you.

If you, or somebody you love is being cared for by our hospice, we'll relieve your worries as much as we can and help you make the most of the time you have left together.


Social work

When somebody is seriously ill, normal routines and ways of doing things often change, which can be difficult to cope with. Our social worker, Michael,  has specialist knowledge about the kind of issues that may arise for you, and will work with you all to help you prepare and adjust. Michael can help you and your loved ones talk about difficult issues, refer you for additional local help and advice, or to the welfare team if needed, and offer support for families with children and vulnerable adults. Michael can also help you manage your situation if you have no next of kin.

You can contact Michael directly on 01323 434267, or can ask another member of our team to refer you to him.


Our Family Support Co-ordinator, Ella, is a trained counsellor who can offer emotional and psychological support to you and your family if you feel that you are struggling. Ella can discuss a variety of things with you: worries about your relationships, physical changes, sharing your wishes, loss, anxiety, and depression. You can meet with Ella individually, or as a family, which can be helpful in opening up conversations at this difficult time.

You can ask your GP or community support team to refer you for this service, or you can speak to a member of our team whilst here at the hospice. Ella is contactable directly on 01323 434257.


Spiritual Care:

Coming into the Hospice can be an anxious time. St Wilfrid's recognises the value of spiritual care for patients and for families and friends of all faiths, as well as those of none. It is all part of the holistic care offered throughout the hospice. Spirituality is something within all of us whether or not it is expressed through religious belief. The Rev Tom Duncanson is our fulltime Chaplain and, with a small team of volunteers, is available to listen, help people find meaning or offer help to explore issues of one’s own spirituality. Some people ask for prayer or other specific religious support whilst others simply want someone to be there to talk to.

Members of the Chaplaincy Team routinely visit the Inpatient Unit and are visible in St Wilfrid’s Wellbeing Department. They can also be seen in The Street Café and our volunteers are happy to point them out. Rev Tom is also available for home visits. Whatever your beliefs, we are non-judgemental and promise respect, privacy and confidentiality.

The Retreat:

Although we do not have a chapel, we do have ‘The Retreat’. This is a very pleasant, calm room which is easily accessible from the café in ‘The Street’ and enjoys a more private garden for reflection. Apart from the occasional organised event, it is always open and available to all for personal quiet, reflection or prayer.

For more information contact The Chaplain on 01323 434249

Our Carers' Group

Caring for a relative or friend can be both rewarding and challenging. Our Carers' Group will help you know what to expect, introduce you to people in the same situation, and offer support and advice on how to look after yourself as well as your loved ones.

Bereavement support

We offer one to one bereavement support to bereaved family members or carers of patients who we have cared for. Our bereavement volunteers will listen to you as you try to adjust, and offer a safe place for you to share your thoughts within a therapeutic relationship based on empathy, genuine communication and acceptance. If you are struggling with the loss of a loved one, you can ask your GP to refer you to our service, or can speak to one of our clinical staff here at the hospice.

We also run a Saturday morning drop in group on the second Saturday of every month. The session takes place between 10.30am and midday in our Wellbeing Lounge, and offers the opportunity to meet others who understand and gain support in an informal setting.

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