'My husband, Derek, was cared for by the Hospice at Home team. The Nurse Line is such a great idea- I felt instant relief when the service was introduced!

'Sometimes, there were minor things that would crop up which meant we would need to ask for help or advice between the Hospice at Home visits. It may only have been a niggling problem, but as a patient, or if looking after somebody you love: you want instant answers. It was so reassuring.' Jean Smeulders

Nurse Line

Day or night, you can call us for advice, support or reassurance from one of our experienced nurses.

Our Nurse Line is for patients, families and healthcare professionals. You'll be put straight through to someone who can help.


Our nurses can talk you through things such as medication plans, your symptoms and how to relieve them, or any other concerns or anxieties that you have. They can also direct you to other services if you're not sure who best to turn to.

'It's so satisfying being on the end of the phone, knowing we're making a difference.'

'We're so, so proud of our Nurse Line. It's helping to relieve feelings of fear, confusion and isolation, particularly come 3am when it can feel as if the rest of the world is asleep.'

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