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Without the continued generosity of our community, we could not provide the specialist care and support to those who need us at their most vulnerable. Thank you! Kara Bishop, Chief Executive
FAQs

Please click on any of the below frequently asked questions to reveal the answer.

  1. What is a hospice?
    • A hospice cares for people with terminal illnesses that are not responsive to curative treatment. Often patients with very complicated needs are admitted for short stays to stabilise symptoms, which allows them to return home or to other chosen care facilities.
  2. Is St Wilfrid's Hospice like a hospital?
    • At St Wilfrid's we strive to create a homely atmosphere with many rooms opening out on to our pretty garden. Take a tour of this site to view photographs of the Hospice and find out about the different services that we provide.
  3. Do people just come to a hospice to die?
    • Not at all, many people are cared for by us and never come into the Hospice. Some come to our Day Therapy Clinics for various treatments of to socialise. Others may be In-patients only once or twice during the course of their illness, whilst being cared for in their home or other care establishments. We support patients in the choices they make during their illness and in approaching death.
  4. What is palliative care?
    • Palliative care encompasses many aspects of care of patients such as in alleviating pain and anxiety and supporting the needs of the terminally ill during the latter stages of illness once curative medicine is no longer effective.
  5. Do you only take people who have cancer?
    • The majority of patients that are referred to us do have cancer and have specialist palliative care needs. However, we also care for those with life-limiting illness such as neurological disease or organ failure.
  6. How do I become a patient?
    • Patients are referred to us by their GPs, Hospital Consultants, District Nurses and Macmillan Clinical Nurse Specialists. If you think that a referral should bee made you should talk to one of these healthcare professionals. We cannot take referrals from a patient or family member.
  7. How much will my treatment cost?
    • We make no charges for the care that our patients and their families receive. Should you or a family member wish to make a donation however, these are always greatly appreciated.
  8. If admitted, how long do people stay in St Wilfrid's?
    • On average, a patients stay is 14 days. Approximately half our numbers of patients are discharged to return home or to another care establishment.
  9. If I don't want to be a patient in the hospice, can I be cared for at home?
    • We have a Hospice at Home Team who care for people in their own homes working in conjunction with the patients GP and District Nurse.
  10. When can I visit my relative? Whilst there, can I purchase refreshments for other visitors and myself?
    • We do not have set visiting hours to allow flexibility for family and friends to spend time with loved ones. We do however have quiet time for our patients between 1.00pm and 2.00pm. We do not have the facilities to cater meals for visitors, however snack refreshments can be purchased at reception.
  11. Will you be able to cater for my special diet or my likes or dislikes?
    • Special dietary needs and patients' likes and dislikes are met wherever possible.
  12. Do you provide respite care?
    • Our priority use for beds is for those needing specialist palliative care. When a bed is available we can provide respite care. We prioritise bed allocation for patients whose symptoms are not controlled or those who are alone.
  13. When I die, will my family be supported?
    • The death of a loved one is a difficult time for a lot of people and their support needs may differ. Our Bereavement Team have been specially trained to deal with the individual needs of the bereaved.
  14. I don't live in Eastbourne, can I still be referred to St Wilfrid's Hospice?
    • Each hospice has a catchment area. We cover the area around Eastbourne, Polegate, Hailsham, Seaford, Uckfield, Heathfield, Pevensey and everywhere in between. A population area of approximately 230,000. Your GP or Consultant will advise you of which Hospice covers the area where you live. 

       

  15. How can I help St Wilfrid's Hospice?
    • You can help support us in a number of ways. Financial donations are always greatly appreciated to help keep the Hospice running. You may choose to remember us in your Will or by supporting our fundraising initiatives and events. Donations of your time are also very valuable to us. Thank you for your support.

 

Caring for the communities of Eastbourne, Polegate, Pevensey, Seaford, Hailsham, Heathfield, Uckfield and everywhere in between
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St Wilfrid’s Hospice (Eastbourne) is a registered Charity (no. 283686)
Registered in England and Wales as a Company (registered Company No.1594410)
Registered office: 2-4 Mill Gap Road, Eastbourne, East Sussex, BN21 2HJ


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